shut-off valves

In the event of a water leak from your unit or from your appliances/toilets you should stop the water flow by turning off all shut-off valves. You can minimize damage to your own and neighbouring units:
- The supply of water to your unit is generally controlled by a main shut-off valve located in either your kitchen or your bathroom - often behind a panel.
- Individual/secondary shut-off valves control the water flow to sinks, the dishwasher, the washing machine, the toilet, and (in some cases) the refrigerator in your unit.
- It is good practice to shut off the water supply to the washing machine when it is not in use.
low-flush toilets
Low-flush toilets have been installed in your units as required by existing regulations. As such it may at times be necessary to flush twice in order to empty your toilet.
sinks
Care for your stainless steel sinks (kitchen and bathrooms as applicable):
- Use only liquid non-abrasive cleaners on stainless steel sinks.
- Regularly rinse and towel dry your stainless steel sink after use to keep its surface exposed to oxygen.
- Oxygen reacts with chromium in the steel to form a strong, highly protective chrome oxide film on the surface of your sink. It is this film that makes stainless steel resistant to corrosion and gives it a remarkably long life.