Enterphone Installation

Phase 3

Wednesday, November 18, 2015

Please be advised that the new enterphone is being installed on Thursday, November 19th. During this time your visitors will not be able to utilize the system until the installation is complete. 
If your name is not showing on the new system, please notify Kayla McKale directly and we will have it entered as quickly as possible.   This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Filter changes

Phase 1 | Phase 2

Thursday, November 12, 2015

Please be advised that the Filter Change is scheduled for PHASE 1 & 2 as follows:

Monday November 16, 2015 to Thursday November 19th, 2015 between the hours of 9:00 am – 5:00 pm

IT IS IMPERATIVE THAT ALL UNITS BE ACCESSIBLE AT THIS TIME. A representative from Ottawa HVAC will require entrance into your unit to examine the fan coil system, clean and change the unit filters. Please be reminded the service and repairs on these units are the owners responsibility however; the Corporation has been providing the maintenance service to ensure they are maintained. Should additional work be required, you will be provided with a quote, which you will then need to arrange for the contractor directly to complete the repairs and cover costs associated with the repair.

A representative from Management will be accompanying Ottawa HVAC when entering your unit. We will be using the building master key to gain access to your unit if you are not home. Some units are not on the master key system, in accordance with your Corporation’s Declaration, Management must have a key to your unit. Please contact John Kadolph to ensure management has a key.

Unfortunately, appointments cannot be made. Please ensure that you remove everything from in front of your fan coil before Monday November 16th, 2015 at 9:00am. Please also ensure that you do not activate your personal alarms in your unit during this period. A notice will be placed in your unit when the filter change and inspection has been completed.

Thank you for your cooperation as we oversee this needed maintenance.


Window Clearning

Phase 1 | Phase 2

Thursday, November 12, 2015

Please note that Cody Window Cleaning Ltd. will begin the cleaning of all exterior windows which are not accessible by the unit resident. Exterior balcony glass will also be cleaned however the interior is the unit resident’s responsibility. Work will commence as follows:

Monday November 16th starting with Phase 1 – 180 York until completion we anticipate it will take 5 days per building however is weather dependent.

Monday May 11th, 20115 – Phase 2 – 383 Cumberland Avenue

Unfortunately, due to the unpredictable weather patterns, we are uncertain as to how long it may take to complete the work. Our contractor has advised that should the weather not cooperate, the window cleaning may need to be performed on Saturday until the work is completed.

Please be advised that the contractor will be cleaning all windows, including both sides of the balcony. As a community, it is important that every owner and resident contributes to the buildings curb appeal, and we ask that you refer to the Corporations Rules and Regulations referencing items that are permitted to be stored on the balconies.

Delivery of this service is dependent on weather.

The Government of Ontario has enacted legislation, which prohibits window cleaning in poor weather. Window cleaning is prohibited when the wind gusts above 15km/h, or on days with precipitation. These laws have been created for the safety of all contractors, employees and the well-being of their dependents that work with our Condominium Corporation. Please be patient if weather slows the delivery of service.

Please be reminded that as such, once the window-cleaning contractor has commenced the cleaning of the windows, they will continue promptly provided the weather cooperates.

Should you wish to ensure your privacy, it is recommended you keep your window coverings closed. If you feel that a window has been missed during the cleaning process, please advise your Management Team immediately, as the window contractor will not return once they have left the building.


Garbage & Blue Bags

Phase 1 | Phase 2

Tuesday, November 03, 2015

As many residents are aware transporting garbage from your unit to the garbage room recycle causes a number of problems including grocery bags leaking in the common areas, soiling the carpets and causing

smells in the common areas and garbage room.

To help make recycling easier and more convenient for our residents, the City of Ottawa, in partnership with Progressive Waste Solutions, is providing FREE recycling Blue Bags to building management to give to residents.

Blue Bag distribution provides a good opportunity to remind tenants of the recycling arrangements in the building. The Blue Bag is reusable, made from a plasticized material for durability, and can be used to sort and store recyclables until they are transported to the recycling bins for disposal. Storing and transporting recyclables just got easier for our building residents.

Along with the Blue Bag, residents will also receive information about how to use the bag and a copy of the What bin to put it in" brochure.

Management will be placing the blue bags at your door within the next week or two. We again wish to remind everyone that all garbage which is not recyclable such as kitchen food waste, diapers and cat litter must be properly bagged in bags meant for garbage and not bags you get from stores when shopping for your groceries.

Given the amount of soiling and damage to the common areas as well as the smell transfer we are asking all owners to take extra care when transporting all garbage and recyclable items. Any damage to the common areas which are traced back to units will be cleaned and or repaired and back charged to the unit responsible.

Please also be reminded to fold down all large boxes, and ensure garbage and recyclables are placed in the appropriate bins. The building does not have the resources or services available to remove large items such as furniture etc. Please be sure you make arrangements for the removal of large items when you receive deliveries or call a charity and arrange a pick up.

We hope that the Blue Bag Program and reminding everyone of the how to handle garbage within the building will address the soiling and the smell of garbage within the building.

If you have any questions please do not hesitate to contact your Management Team


Shutdown of Domestic Hot Water Supply

Phase 3

Monday, November 02, 2015

Please note that on T​hursday, November 5th, 2015, the domestic hot water suppply withh be shutdown between 9:00 A.M. and 4:00 P.M in order to proceed with new tank installation.

We regret any inconvenience this may cause and we thank you for your understanding. Hot water will be available in the 2nd floor bathroom.


Snow Clearing & Winter Reminders

Phase 3

Monday, November 02, 2015

Dear Resident,

Winter Reminders

  • A reminder that boots, mats and boot racks are not permitted to be stored in the hallway as per the Fire Code.

  • If your unit has a shutoff valve for an outside water source, please ensure it is closed. If you are not sure how to do this contact your Property Manager

  • Do not leave your unit thermostat any lower than 12 degrees while you are away

  • If your unit is heated by hot water, do not turn off your water when going away

  • Please ensure no bicycles are brought in through the lobby

  • Please ensure any items being brought into the building are as clean as possible of snow and salt. This includes your pets paws and your boots

Snow Clearing

As you may have noticed, over the last few years, we have begun to see a trend in an increasing amount of freezing rain each year and we expect this to be the case again this winter.  As a result, you may notice an increase in the amount of salt used by our contractors to keep your areas safe. We will make every effort to apply the minimum amount of salt required without impacting your safety.   

As we do every year, we ask that you please read the following very carefully in order to understand what is to be expected from your snow contractor.

  1. Snow removal crews will work only when a snowfall is more then 5 cm of snow recorded at the Ottawa International Airport.

  1. During a snow event, the contractor will arrive as quickly as possible to ensure that you are able to leave the parking lot. They may not do around cars and such the first visit.

  1. Your walkways will be cleared as soon as possible after the snow storm has stopped.  Again, this contract only applies when 5cm of snow or more is recorded at the Ottawa Airport. If we have a lesser snowfall our Superintendents will make every effort to keep the walkways as clear and safe as possible.

  2. The contractor will return to clear away the city plough debris.  It is impossible for our contractor to be everywhere all the time, so it is helpful to us, if you see the city plough has gone by to send us a friendly email and we will pass it on to the contractor.

  1. The Contractor will return once the snow has stopped to clean the lot as best as possible.  If you are able to move your car when this happens it will make for a much cleaner lot.

Please remember that our contractors are doing their best to get to your lot in a timely manner, but if the entire city is at a standstill our contractors will be too.  In that case, please be patient and ensure you exercise the appropriate caution when you are out and about.

For updates on snow events and when to expect your contractor please follow us on Facebook at or on Twitter @ccpropertyman.

Thank you and have a great winter!

The Capital Concierge Team.


BBQs and Patio Furniture

Phase 1 | Phase 2

Monday, September 07, 2015

After a tremendous about of planning and long deliveries, the barbeques and furniture in the back patio area have now been replaced. Please be reminded the barbeques are not propane and are piped into the building gas supply. They do have timers and we ask that you carefully read the instructions on how to use them. We would ask that you please keep the following in mind and enjoy!


When you are finished with the BBQ, please ensure that you have not only turned off all burners, but also turned off the main gas valve located behind. Please keep the area clean after use for the next person to enjoy. NEVER replace the cover when the BBQ is still hot.

How to use:

To turn on main gas valve, ensure the yellow handle is in the open position ( O on the handle ), and the blue handle to the BBQ you wish to use in the open position ( O on the handle ). Each bbq has its own blue valve, valve on the left if for the left side when facing the bbq and right valve is for the right side bbq when facing the bbq.

Set timer to desired time by turning clockwise to the number indicated on the face of the timer clock.

Open BBQ lid, turn on burners and click the electric start to ignite the burners.

Once complete with BBQ usage, ensure burners are turned fully off, turn blue valve to off position ( S on the handle ), Turn timer clock to zero. Eat your bbq'd food, clean up and enjoy.

When finished

Lastly, when finished with the BBQs or Patio Area, please leave the area as you found it or better, including putting furniture back in its original arrangement.

We hope all owners enjoy the use of the BBQ's and furniture in the back area. 


Entry System Change

Phase 3

Sunday, August 30, 2015

Please note that the Entry Systems at the main doors, P1 visitor parking, and the Cumberland St garage entrance, are scheduled to be replaced in October 2015.

The current hard-wired systems are being replaced with a model capable of dialing to mobile phones or landlines.

Please submit an updated Owner/Resident Register form by no later than September 18th, 2015, specifying (2) names and local phone numbers per unit (maximum) to be entered into the new system.

Owner/Resident Register forms are available in the mailroom or from our office.

** Any Name/Number entries submitted after the above deadline will be charged an administration fee of $25. **


Window sealant replacement

Phase 1 | Phase 2

Wednesday, July 22, 2015

Hoskins Restoration Services (Ottawa) will be performing sealant replacement on the building exterior at 180 York Street starting Monday July 27th, 2015 October 2nd, 2015 (weather permitting) between the hours of 7:30am -5:00pm. The work will begin on the North Elevation (York Street) moving around the building towards the West Elevation (Cumberland Street). Residents will be advised at least 24 hours prior to work commencing on their affected balcony drop and sheer wall.


Hoskins Restoration Services (Ottawa) will be performing sealant replacement on the building exterior at 383 Cumberland Street starting Monday July 27th, 2015 October 2nd, 2015 (weather permitting) between the hours of 7:30am -5:00pm. The work will begin on the North Elevation (York Street) moving around the building towards the East Elevation (King Edward Avenue). Residents will be advised at least 24 hours prior to work commencing on their affected balcony drop and sheer wall. 


For more information

Phase 1 Caulking Project Notice

Phase 2 Caulking Project Notice


In-suite common element inspection

Phase 3

Thursday, June 25, 2015

Access to your unit is required on the following dates for the inspections of the in-suite common elements, including fire systems, balconies, and plumbing.

JULY 14th&15th from 8:00am to 4:00pm

If you are not present at the time of inspections, a Management representative will accompany the contractor into your unit. Note that the Corporation and its contractors are not liable for any damages while conducting these inspections.

If your unit is not accessible (e.g. lock change, alarm system, pets, etc), please notify Val Roca by FRIDAY, JULY 10th, 2015.

Please note that any water leaks or other issues will be repaired during the inspections. For this reason, access to your unit may be required throughout the 2 day period.

Thank you in advance for your co-operation.


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